At TN Weed Market, we are committed to providing the highest quality cannabis products and exceptional customer service. We want you to be completely satisfied with your purchases. If you have any concerns or are not satisfied with your order, please review our Refund Policy below.

1. Eligibility for Refunds

a. To be eligible for a refund, you must notify us within 7 days of receiving your order.

b. Refunds are available for unopened and unused products only. Products must be in their original packaging and in the same condition as when you received them.

2. How to Request a Refund

a. To request a refund, please contact us and provide the following information:

Your order number

A description of the product(s) you would like to return

Reason for the return

b. Our customer support team will review your request and provide you with further instructions.

3. Refund Process

a. Once your return request is approved, we will provide you with a return authorization and shipping instructions.

b. You are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure your return is received.

c. After we receive and inspect the returned product(s), we will process your refund. Refunds will be issued to the original method of payment used for the purchase.

4. Non-Refundable Items

a. Certain items are not eligible for refunds, including but not limited to:

Cannabis products that have been opened or used
Products that do not meet the conditions outlined in section 1

5. Damaged or Incorrect Products

a. If you receive damaged or incorrect products, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.

6. Contact Us

If you have any questions or need assistance with the refund process, please contact us. Our customer support team is here to assist you.

7. Changes to This Policy

TN Weed Market reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Last updated: 10/01/2023